6 Free Online Resources to Teach Yourself About ITILⓇ

Literacy in Information Technology (IT) has become one of the most in-demand skills in the job market, as more and more companies are opening positions that require knowledge in programming, software development, information security, IT operations, and big data. This demand has fuelled the importance for Information Technology Infrastructure Library (ITIL), which is a set […]

Top 10 Misconceptions about ITILⓇ

Information Technology Infrastructure Library (ITIL) is a concept in IT service management, which is aimed at harnessing the value of IT to maximize productivity and elevate quality standards in businesses. ITIL by default is also synonymous with the best practices in IT service management processes. While ITIL is the driving force behind IT services, the […]

COBIT vs. ITILⓇ : Which IT Governance Framework Should Your Company Choose? [Infographic]

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Organizations derive many benefits from using the right IT management system and governance framework. Besides achieving key organizational objectives, it allows companies to bolster their IT system security, remain in compliance, and optimize financial and staff resources. Two of the most widely used frameworks are Control Objectives for Information and Related Technology (COBIT) and Information […]

ITILⓇ Certification Levels Explained

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In the IT industry, it is important that IT service is properly managed and monitored. There are specific processes and activities in IT design, delivery, development, and support. However, there needs to be a framework for these processes. Such framework is provided by the Information Technology Infrastructure Library (ITIL), which allows companies and customers to […]

The Value of an ITILⓇ Certification

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If you’re working in the Information Technology (IT) industry, getting an Information Technology Infrastructure Library (ITIL) certification will give your career an added boost and help you stay competitive in the workforce pool. Deemed worldwide as one of the key accreditation that any IT professional needs to secure, an ITIL certification focuses not only on […]

ITILⓇ Testing Centers in the Philippines (Infographic)

The Information Technology Infrastructure Library (ITIL) is the world’s most widely used approach to IT Service Management (ITSM) of businesses. This framework improves efficiency and enables the IT department to be a reliable business partner. It is also designed to standardize the planning, selection, delivery, and support of IT facilities to an organization. Technology, as […]