Anti-Spam Research Engineer, Machine Learning
TrendMicro
I would like to commend the Trainer for the intuitive lectures. He did not run out of examples for us to better understand the topics.
Discover IT's ‘Core’: Navigate the Engine Room of Digital Processes
Overview
The ITIL ® 4 Specialist: Create, Deliver, and Support program is designed for IT practitioners aiming to integrate diverse value streams and activities in the creation, delivery, and support of IT-enabled products and services, along with associated practices, methods, and tools.
The 3-day course empowers participants to elevate existing processes, adeptly manage IT teams, optimize value streams and workflows, align digital services with business strategies, refine service development practices, and seamlessly integrate emerging technologies. Furthermore, the program places a significant emphasis on incorporating Lean, Agile, and DevOps methodologies, thereby furnishing a well-rounded skill set for proficient and strategic IT service management.
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Pre-requisites
Participants must have successfully attained ITIL® 4 Foundation Certification to be able to sit for the ITIL® 4 Create, Deliver & Support (CDS) exam.
For Virtual Training:
Curriculum
The ITIL® 4 Specialist: Create, Deliver, and Support certification is best suited for the following professionals:
Anti-Spam Research Engineer, Machine Learning
TrendMicro
Technology Consulting Associate
PwC
SAP IM/WM LEAD
Unilab
FAQs
The training has been designed to validate your knowledge and help you design, develop, and transition a value stream using best ITIL® practices. Participants mastering our ITIL® 4 Specialist frameworks will be able to improve their business by implementing methods of service quality and improvement tools to deliver innovative and competitive technology services to customers.
This course is for anyone who wishes to enhance their expertise in the end-to-end delivery of IT-enabled products. However, the participant should have achieved ITIL® 4: Foundation certification to sit for the ITIL® 4 Specialist: Create, Deliver, and Support Certification Exam.
The format of the exam is:
Candidates are eligible to retake the exam as many times as they wish, however, it comes with a price.
APEX Global Learning delivers training experience assisted by our industry-accredited expert trainers skilled in ITSM and IT operations.
Our engaging self-learning materials, real-time case simulations, and performance insights provide a comprehensive blended learning journey to help you learn, practice, and assess where you are to where you want to get.
Starting in 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years. As we are accredited partners, we can support you with a smooth renewal process.
Note: Candidates that choose not to renew their certification within 3 years of the award date will still be included on the Successful Candidates Register (SCR) but a note will be added to their record to indicate that their certification is not aligned with current certification requirements.
In an online classroom, students can log in at the scheduled time to a live learning environment which is led by an instructor. You can interact, communicate, view and discuss presentations, and engage with learning resources while working in groups, all in an online setting. Our instructors use an extensive set of collaboration tools and techniques which improve your online training experience.
Have any more questions? Please email us at [email protected] and we will be happy to get back to you.
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