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Integrated Metrics Management

Provide the right metrics and data for decision making


Why should you go for this course?

Metrics and measures have become an essential in every facet of business management. Be it process, people or the organization’s performance in total. As the popular saying goes, anything that cannot be measured does not exist or is a subject for elimination. This leaves us with a looming question on Are we measuring right? Are our metric parameters relaying the as-is performance of the subject? Are my KPIs contributing towards my strategic goal? Are my KPIs green but the end result is far from expected? Every executive needs answers for the above questions to take advice over intuitive decisions

Key Highlights

  • Understand the nitty gritty in Metrics Lifecycle Management and have it applied to their current organization. 
  • 2 Days of Intensive Live Virtual Training taught by an Expert Trainer
  • Immersive Learning through Hands-On Activities and Learning Checks 
  • Well Designed Training Material 
  • Our IMM courses are conducted by certified instructors who will help you master a comprehensively structured curriculum supplemented with activities & practical examples

Training Options

Virtual Instructor-Led

  • Self-Paced Learning
  • Live, online classroom training by top instructors and practitioners
  • Lifetime access to high-quality self-paced elearning content curated by industry experts
  • 24×7 learner assistance and support


  • Customized learning delivery model (self-paced and/or instructor-led)
  • Flexible pricing options
  • Enterprise-grade learning management system (LMS)
  • Enterprise dashboards for individuals and teams
  • 24×7 learner assistance and support



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Pre-requisites for Integrated Metrics Management

For Virtual Training:
1. Computer/ Laptop with Microphone & Camera in working condition
2. Good Internet
3. Access to Google Forms / MS Forms


Integrated Metrics Management Course Curriculum

Module 1: Building Blocks of Organization
  • Building Blocks of Organization
Module 2: Basics of Metrics
  • Basics of Metrics
Module 3: Identify Right Metrics
  •  Identify Right Metrics


Module 4: Metrics and Data Collection
  • Metrics and Data Collection
Module 5: Analyzing and Presenting the Data
  • Analyzing and Presenting the Data
Module 6: Metrics and Decision Making
  • Metrics and Decision Making
Module 7: Psychological impacts of metrics
  • Psychological impacts of metrics
Module 8: The metrics life-cycle
  • The metrics life-cycle
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Who should Attend?

  • Operations Managers / Supervisors / Leaders
  • Quality Managers / Analysts / Engineers
  • HR Managers / Specialists / Generalists
  • Administrative Managers / Officers / Specialists
  • IT Managers / Officers / Specialist


Associate Quality Analyst


“It was a great learning experience and the trainer explained the topics very effectively.”

Associate Quality Analyst


“It was a very informative training, lots of discussions and examples were given so I enjoyed learning as well.”

Integrated Metrics Management - FAQs


On successful completion of the course, you will receive a course completion certificate issued by APEX Global Learning

Customer satisfaction and retention are more likely to be high when a company promises and delivers on quality. However, paving the way to success requires organizations to be well-informed about their own operations. They gain this understanding by creating and implementing effective metrics

Metrics are used to drive improvements and help businesses focus their people and resources on what’s important. By regularly tracking and assessing the metrics, you can determine if your efforts are moving you towards success or failure

In an online classroom, students can log in at the scheduled time to a live learning environment which is led by an instructor. You can interact, communicate, view and discuss presentations, and engage with learning resources while working in groups, all in an online setting. Our instructors use an extensive set of collaboration tools and techniques which improves your online training experience

The trainers are highly qualified instructors who have thorough knowledge of the subject matter

Please send in an email to [email protected], and we will answer any queries you may have.


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