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Crisis Communication Planner

Establish a public relations structure that can quickly and effectively report on an incident and manage the impacts and perceptions to the key stakeholders of the organization.


Why should you go for this course?

Crisis can happen anywhere, at any time and often occur when they are least expected. That is why advance preparation is essential. Some crises can be predicted and prevented, and those that cannot be avoided can be minimized if handled properly. Therefore, it is necessary to handle crises in a swift and organized manner.


Key Highlights

  • Prepare your organization for inevitable threats to reputation, execute the crisis communications plan, assess and do what must be done before the next threats occur.
  • 3 Days of Intensive Live Virtual Training taught by an accredited trainer
  • Globally-Recognized Certification Program in partnership with the International Consortium for Organizational Resilience (ICOR) 
  • Interactive Learning through Live Q&A, Knowledge Checks & Activities
  • Our CCP courses are conducted by certified instructors who will help you master a comprehensively structured curriculum supplemented with industry-relevant examples  

Training Options

Virtual Instructor-Led

  • Self-Paced Learning
  • Live, online classroom training by top instructors and practitioners
  • Lifetime access to high-quality self-paced elearning content curated by industry experts
  • 24×7 learner assistance and support


  • Customized learning delivery model (self-paced and/or instructor-led)
  • Flexible pricing options
  • Enterprise-grade learning management system (LMS)
  • Enterprise dashboards for individuals and teams
  • 24×7 learner assistance and support



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Pre-requisites for Crisis Communication Planner

For Virtual Training:
1. Computer/ Laptop with Microphone & Camera in working condition
2. Good Internet
3. Access to Google Forms / MS Forms for Assessments


Crisis Communication Planner Course Curriculum

2000.1 Leadership & Governance
  • 2000.1 Leadership & Governance
2000.2 Planning & Program Management
  • 2000.2 Planning & Program Management
2000.3 The Business Impact Analysis
  • 2000.3 The Business Impact Analysis


2000.4 The Risk Assessment
  • 2000.4 The Risk Assessment
2000.5 Determining & Documenting the Strategy
  • 2000.5 Determining & Documenting the Strategy
2000.6 Implementing the Procedures
  • 2000.6 Implementing the Procedures
2000.7 Checking the Procedures
  • 2000.7 Checking the Procedures
2000.8 Performance Evaluation
  • 2000.8 Performance Evaluation
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Who should Attend?

  • Chief Information Officers
  • Operations / Project / Risk Managers 
  • Information Security Professionals 
  • IT Managers 
  • Quality Managers & Auditors 
  • Professionals who are involved in the areas of business continuity and disaster recovery


Operations Manager


“Great training! The trainer made it easier for us to understand the course. Thank you!”

Jr. BC Specialist


“The training was done excellently. Very practical and informative. It was a really good learning experience.”

Strategy, Risk, & Performance Sr. Specialist


“The trainer is very capable in teaching this course. Enjoyed the discussion, especially the challenge questions he always brings up in every chapter. Very good learning experience..”

Crisis Communication Planner - FAQs


On successful completion of the course, you will receive a course completion certificate issued by APEX Global Learning

This course will help you define how the strategic issues of a crisis affecting the organization would be addressed and managed by the Executive Leadership Team. This would enable an organization to manage any crisis event regardless of cause, protecting an organization’s brand from financial and reputation damage.

The organization may face enormous difficulties unless there is a crisis management and crisis communication plan created prior to the occurrence of a crisis itself. The negative impact of crises can be effectively prevented merely by help of media training, simulations of potential critical situations and detailed review of the crisis plan.

In an online classroom, students can log in at the scheduled time to a live learning environment which is led by an instructor. You can interact, communicate, view and discuss presentations, and engage with learning resources while working in groups, all in an online setting. Our instructors use an extensive set of collaboration tools and techniques which improves your online training experience.

The course is delivered by ICOR Accredited Instructors who are all highly regarded professionals with extensive experience in Business Continuity, Risk Management & Crisis Management.

Please send in an email to [email protected], and we will answer any queries you may have.


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